WARRANTY CLAIM

DuxxBak^® Composite Decking

Please Note

Prior to filing a Warranty Claim, you must complete the Product Registration online. Follow the link on this page to do so.

Complete Product Registration

Warranty Claim

Please complete the form below to file a claim for your DuxxBak Composite Decking products. We will review your submission and get back to you as soon as possible.

Property Owner Last Name*
Property Owner First Name*
Email*
Warranty Registration Number*
Note - Your Warranty Registration Number is issued when you complete the registration form. If you do not have a Warranty Registration Number, please follow the link near the top of this page to complete the registration and receive that number.
Products*
- DuxxBak Dekk
- Optima Dekk
- Optima Dekk LT
- IDekk
- IDekk HD
- Commercial Dekk
- Optima Rail Plus
- Dekk Rail
Description of Warranty Claim
Terms & Conditions*
- Yes, I (we) have read and agree to the terms & conditions of the DuxxBak Composite Decking Warranty
File Upload for Photos or Other Documentation
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Phone
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Warranty Document

You may download a copy of our Warranty Document to review.

Download Warranty Document

Finding a Vendor that you can consider a true Partner is rare, but DuxxBak Composite Decking is that Vendor! Our relationship with DuxxBak is nothing if not special. Jerry and his team are friendly, professional and the most helpful people that I deal with. Their products are high quality, competitively priced and they always ship on time! During this time of inventory outages and long lead times, DuxxBak has always had product ready to ship and this has increased our market share from our competitors.

Their innovative line of products sells themselves and DuxxBak has remedied the issues with composite decking on many fronts! I hold DuxxBak in high esteem as a vendor, but the most important thing is our relationship as friends.

Jim Kilpatrick, VP Sales & Marketing, Smith Millwork, Inc., Lexington, NC

Just wanted to put in a word on the benefits of the Duxxbak decking. It’s unique design gives us the capability to offer our customers a dry space under their deck and is much more cost-effective than purchasing and installing a separate under deck system. Additionally, it is easy to install, colorfast, attractive and gives a solid floor with no visible fasteners. Couple that with one of the best warranties in the business and you have a product that practically sells itself.

Mark Wingate, The Deckstore, Inc., Bristol, TN